Privacy Policy

Privacy Policy

March 2018

The website, (the “Site”), is owned and operated by CoinZoom, Inc. and its subsidiaries and other affiliates (collectively, “CoinZoom”, “we”, “our”, “us”). The Site has been created to provide a marketplace for buyers and sellers to trade digital currencies (the “Services”) and we provide to all users of the Site or the Services (“Users,” “you,” “your”), including institutional and retail investors (“investor(s)”). This Privacy Policy sets forth CoinZoom’s policy with respect to information, including personally identifiable data (“Personal Data”), and other information that is collected from Site visitors and Users of the Services.

This Privacy Policy explains how CoinZoom collects and protects your Personal Data. By becoming a user through the Site or by otherwise submitting Personal Data to us, you give your consent to the collection and use of your Personal Data by CoinZoom as explained in this policy.

What Information We Collect:

When you become: (i) an Investor with CoinZoom by completing the account opening process or otherwise submit Personal Data in order to receive Services, e.g., when you make a wire transfer or tell us where to send money; or (ii) an Issuer that issued or is issuing utility coins and wants to list the utility coin through the Site by completing the necessary process and providing the appropriate disclosure of information, we may collect information about you, as further described below:

Personal Data That You Provide Through the Site: We collect Personal Data from you when you apply for, access and use financial (and related) products and Services offered by CoinZoom whether in person, by telephone or by providing data to us in hard copy or electronic form. We may verify this information or get additional information from consumer or investigative reporting agencies, credit bureaus or public sources. This information may relate to your finances, employment, avocations or other personal characteristics, as well as transactions and interactions between or among you and our affiliated companies or others. The Personal Data that we collect may include your name, address, citizenship, telephone number, email address, Social Security Number and date of birth, as well as details about your professional affiliations, assets, net worth, income, account balances, account transactions, investments and investment experience. In addition, Web tools are used on our Site to help us monitor traffic patterns and to see how the User navigates through our Site.

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of CoinZoom and the authorized third parties referred to herein located in the United States.

Non-Identifiable or Aggregated Data: When you interact with CoinZoom through the Site or Services, we receive and store certain information about you. Such information, which may be collected passively, may specifically identify you.

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include Internet Protocol (“IP”) addresses, browser type, Internet Service Provider (“ISP”), referring/exit pages, operating system, date/time stamp and clickstream data. CoinZoom may store such information itself or such information may be included in databases owned and maintained by CoinZoom’s affiliates, agents or service providers. This Site may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, the domain names of our visitors’ internet service providers, and how our users use and interact with the Services. Furthermore, in an ongoing effort to better understand and serve the users of the Services, CoinZoom often conducts research on its customers’ demographics, interests and behavior based on the Personal Data and other information provided to CoinZoom by Users.

This research may be compiled and analyzed on an aggregate basis. CoinZoom may share this non-identifiable and aggregate data with its affiliates, agents and business partners, but this type of non-identifiable and aggregate information does not identify you personally. CoinZoom may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners and to other third parties for other lawful purposes.

In operating this Site, we may also use a technology called "cookies." A cookie is a piece of information that the computer that hosts our Site gives to your browser when you access the Site. Our cookies help provide additional functionality to the Site and help us analyze Site usage more accurately. For instance, our Site may set a cookie on your browser that allows you to access the Site without needing to remember and then enter a password more than once during a visit to the Site. In all cases in which we use cookies, we will not collect Personal Data except with your permission. On most web browsers, you will find a "help" section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Site's features.

The use of cookies by any of our affiliates or service providers is not covered by our privacy policy. We do not have access to or control over these cookies. Our partners use session ID cookies to make it easier for you to navigate our Site and use our Services.

How We Use Your Information:

CoinZoom uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such Services and to monitor your use of such Services. We also may obtain information about you from third party sources to verify your identity, so we can properly process your requests and prevent fraud. By accessing our Site and using our Services, you hereby explicitly consent and agree that we may use your submitted Personal Data for such purposes.

We may also use your Personal Data and other personally non-identifiable information collected through the Site to help us improve the content and functionality of the Site, to better understand our Users and to improve the Services. CoinZoom may use this information to communicate with you regarding the Services or to tell you about Services we believe will be of interest to you. If at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below. Note, however, that as a User of the Service, we will send you administrative communications that are reasonably necessary to the Service, such as billing or service notifications. If CoinZoom intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to such actual use.

Our Disclosure of Your Personal Data and Other Information:
We will share personal and other information with third parties only in the ways that are described in this privacy policy. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data and other information with certain third parties without further notice to you, as set forth below:

Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets and you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your Personal Data, as well as any choices you may have regarding your Personal Data.

Related Companies: CoinZoom may also share your Personal Data with its subsidiaries and other affiliates for purposes consistent with this Privacy Policy.

Agents, Consultants, Service Providers and Related Third Parties: CoinZoom, like many businesses, may hire other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases, ID verification, processing applications, shipping and fulfillment, processing payments and completing transactions. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function. These companies are authorized to use your Personal Data only as necessary to provide these services to us.

Legal Requirements: CoinZoom may disclose your Personal Data if we believe that disclosure is required by applicable law, rules, or regulations to (i) cooperate with law enforcement or regulatory or self-regulatory organizations, (ii) comply with a legal obligation, (iii) protect and defend the rights or property of CoinZoom, (iv) act in urgent circumstances to protect the personal safety of users of the Site or the public against fraud or other harm, (v) enforce our customer and other agreements, or (vi) protect against legal liability.

Your Choices:

If your Personal Data changes, or if you no longer desire our Service, you may correct, update, amend, delete or request deletion by emailing our Customer Support at [email protected] or by contacting us at the contact information listed below. We will respond to your request within 30 days.

We will retain your Personal Data for as long as your account is active or as needed to provide you Services. Moreover, we will retain and use your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When you sign up for our Services or newsletter(s), we will send periodic emails to you regarding the Services or to tell you about Services we believe will be of interest to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at [email protected]


The security of your Personal Data is important to us. To protect your Personal Data from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. When you enter sensitive information (such as financial or personal information) on our website, we encrypt the transmission of that information using secure socket layer technology (SSL). We also use third party ID verification to ensure our Users’ true identities are validated.

We follow generally accepted standards to protect the Personal Data submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at [email protected]


This Privacy Policy does not apply to any Personal Data collected by CoinZoom other than Personal Data collected through the Site or Services. This Privacy Policy shall not apply to any unsolicited information you provide to CoinZoom through this Site or through any other means. This includes, but is not limited to, information posted to any public areas of the Site, such as bulletin boards (collectively, "Public Areas"), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, "Unsolicited Information"). All Unsolicited Information shall be deemed to be non-confidential, and CoinZoom shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.

Social Media Features:

Our Site includes Social Media Features such as Like, Follow, Share, and Twitter button. These Features are interactive mini-programs and may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.


CoinZoom does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Site. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on this Site without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to CoinZoom through this Site, please contact us, and we will endeavor to delete that information from our databases.

Links to Other Web Sites:

This Privacy Policy applies only to the Site. This Site may contain links to other web sites not operated or controlled by CoinZoom (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third Party Sites. The links from this Site do not imply that CoinZoom endorses or has reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their privacy policies.

Other Terms and Conditions:

Your access to and use of this Site is subject to the Terms of Use.

Changes to CoinZoom's Privacy Policy:

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. You can also “Opt Out” by emailing our Customer Support at [email protected] or by contacting us at the contact information listed below. If we don’t receive your “Opt Out” notice within 10 days from the date of email, we will consider as you have accepted the updated Privacy Policy.

Contacting CoinZoom:

Please feel free to contact us if you have any questions about CoinZoom's Privacy Policy or the information practices of this Site:

CoinZoom, Inc.

[email protected]

4640 S. Holladay Village Plaza, Suite #206, Salt Lake City, Utah 84117