Customer Support

CoinZoom® offers not only the crypto exchange experience but also provides live Customer Support every weekday for its customers during business hours (8:00 AM - 5:00 PM Mountain Time).

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Need help?

The CoinZoom® support team is just a click away! Visit support.coinzoom.com for all the ways to get help.

Online Help Center: Get answers to common questions by browsing hundreds of help articles and detailed how-to guides. Our easy-to-use Help Center puts the answers at your fingertips.

Create a ticket: For account-specific needs, simply create a ticket and one of our team members will assist you within minutes.

CoinZoom Debit Card: To report a lost or stolen debit card, hear your most recent account activity, or freeze your account, at any time by calling 1-888-355-1924.